{"id":1683,"date":"2026-06-10T09:00:00","date_gmt":"2026-06-10T09:00:00","guid":{"rendered":"https:\/\/noclaims.nl\/kennisbank\/legal-obligations-property-management\/"},"modified":"2026-10-06T08:26:03","modified_gmt":"2026-10-06T08:26:03","slug":"legal-obligations-property-management","status":"publish","type":"kennisbank","link":"https:\/\/noclaims.nl\/en\/kennisbank\/legal-obligations-property-management\/","title":{"rendered":"Legal obligations in property management: the complete overview"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class='content-block'><h1 class='content-block__header'>Legal obligations in property management: the complete overview<\/h1><p class='content-block__post-header'>Written by: NoClaims - Last updated: 06-10-2026 at 08:26 hrs<\/p><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]As a property manager or building owner, you are responsible for the safety of your building and the people who use it. That responsibility is not without obligation: Dutch law requires many installations to be inspected and recorded periodically. Those who fail to comply risk <strong>liability<\/strong>, problems with their insurer or even closure of the building.<\/p>\n<p>In this article you will find a complete overview: which inspections are mandatory, how often, who is responsible and how to keep track of everything structurally.[\/vc_column_text]<div class='wpb_content_element'><a class='button button--primary'  href='\/en\/calculate-your-savings\/'>Calculate your savings<\/a><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class='vso_text_image_block'><div class='row '><div class='col-lg-6 col-md-6'><div class='content'><div class='wpb_text_column wpb_content_element mb-0'><div class='wpb_wrapper'><h1>Liability always remains with you<\/h1><p>A common misconception is that liability transfers to an external party as soon as you outsource management. That is not the case: the legal <strong>duty of care<\/strong> always remains with you as the owner or manager. You remain ultimately responsible for ensuring the inspection takes place, that the result is documented and that defects are followed up.<\/p>\n<p>The consequences of a missed inspection are significant: a lift can be shut down, the municipality can impose a usage ban and, in the event of an incident, the insurer can refuse to pay out.<\/p><\/div><\/div><\/div><\/div><div class='col-lg-6 col-md-6 background_image' style='background-image: url(https:\/\/noclaims.nl\/wp-content\/uploads\/2026\/05\/kennisbank-7-1024x683.jpg)'><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Mandatory inspections per type of installation<\/h2>\n<h3>Lifts: every 18 months (Warenwetbesluit Liften)<\/h3>\n<p>Every lift must be inspected at least once every 18 months by an accredited inspection body. The technical condition, safety provisions, emergency systems and wear are checked. In addition, there is a maintenance obligation by a recognised maintenance company; the maintenance status is also recorded.<\/p>\n<h3>Fire alarm system: annual inspection<\/h3>\n<p>A fire alarm system is inspected annually by a certified party, in accordance with the applicable NEN standards. The manager is also required to keep a logbook of maintenance, malfunctions, notifications and corrective actions.<\/p>\n<h3>Fire extinguishers and emergency lighting: annually<\/h3>\n<p>Fire extinguishers are checked annually for operation, pressure and shelf life, recorded with location, type and date. Emergency lighting is tested annually for automatic activation and light intensity; the test results are recorded.<\/p>\n<h3>Electrical installations: NEN 3140<\/h3>\n<p>Electrical installations are inspected periodically according to NEN 3140, for much commercial real estate at least every four years. The inspection is carried out by a competent person or accredited body; the report must be available during an inspection. A complete practical overview can be found in <a href=\"https:\/\/noclaims.nl\/en\/kennisbank\/office-building-mandatory-inspections\/\">mandatory inspections for an office building<\/a>.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Who is responsible for compliance?<\/h2>\n<p>Legally, the duty of care initially rests with the owner. If management is outsourced to a property manager, certain responsibilities can be transferred contractually, provided this is recorded in writing and concretely: which inspections, how reporting is done and what the consequences are in the event of non-compliance.<\/p>\n<p>You can transfer the execution of inspections and maintenance, but not the ultimate responsibility that they actually take place and are documented. Active monitoring of outsourced work is therefore essential.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>Documentation and record-keeping obligation<\/h2>\n<p>During an inspection by the municipality, fire brigade or the Human Environment and Transport Inspectorate, you must be able to show, among other things:<\/p>\n<ul>\n<li>Inspection reports of all mandatory installations, with date and inspecting party<\/li>\n<li>The logbook of the fire alarm system, kept from commissioning onwards<\/li>\n<li>Certificates and maintenance records of lifts<\/li>\n<li>Evacuation plan and proof of evacuation drills<\/li>\n<li>Maintenance reports of fire extinguishers and emergency lighting<\/li>\n<\/ul>\n<p>As a guideline, use a retention period of at least five years; logbooks of fire alarm systems are kept as long as the installation is in use. Digital storage prevents loss and is immediately available during an inspection.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>The biggest pitfalls<\/h2>\n<ul>\n<li><strong>No central overview of expiry dates:<\/strong> anyone who manages multiple properties via separate spreadsheets or folders will sooner or later lose sight of which inspection expires when.<\/li>\n<li><strong>Outsourced but not monitored:<\/strong> engaging an external party is only half the job; without monitoring, inspections get postponed while you assume everything is in order.<\/li>\n<li><strong>Paper logbooks that are missing or outdated:<\/strong> these get lost or show gaps. Digital systems record entries chronologically and immutably, with timestamp and user. See also <a href=\"https:\/\/noclaims.nl\/en\/kennisbank\/fire-safety-property-logbook\/\">registering fire safety in your logbook<\/a>.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h2>How NoClaims helps you stay compliant at all times<\/h2>\n<p>The NoClaims <a href=\"https:\/\/noclaims.nl\/en\/property-management-software\/\">platform<\/a> brings every obligation together in one place, so you <strong>demonstrably meet your duty of care<\/strong> without separate folders or calendar reminders:<\/p>\n<ul style=\"list-style:none;margin-left:0;padding-left:0;\">\n<li>\u2713 <strong>Central dashboard:<\/strong> per property and installation you see when the next inspection expires, which work is planned and what the status is.<\/li>\n<li>\u2713 <strong>Automatic notifications:<\/strong> you get an alert as an inspection date approaches, so you never miss a deadline again.<\/li>\n<li>\u2713 <strong>External parties tracked:<\/strong> outsourced work is monitored through the system from start to finish.<\/li>\n<li>\u2713 <strong>Everything stored digitally:<\/strong> all reports, certificates and logbook entries are kept together and are immediately available during an inspection.<\/li>\n<\/ul>\n<p>[\/vc_column_text]<div class='wpb_content_element'><a class='button button--primary'  href='\/en\/calculate-your-savings\/'>Calculate your savings<\/a><\/div>[vc_column_text]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/vc_column_text]<div class='vso-faq'><div class='faq-item'><h4 class='faq-item__question'>How often must a lift be inspected?<\/h4><p class='faq-item__answer'>At least once every 18 months by an accredited inspection body, based on the Warenwetbesluit Liften (Dutch Lifts Decree).<\/p><\/div><div class='faq-item'><h4 class='faq-item__question'>Is a logbook for the fire alarm system mandatory?<\/h4><p class='faq-item__answer'>Yes. The logbook is legally required and contains all activities (maintenance, malfunctions, notifications and inspections), kept from commissioning onwards.<\/p><\/div><div class='faq-item'><h4 class='faq-item__question'>What happens if I miss a mandatory inspection?<\/h4><p class='faq-item__answer'>The consequences range from a warning to a usage ban. In the event of an incident you can be held liable and your insurer can refuse to pay out.<\/p><\/div><div class='faq-item'><h4 class='faq-item__question'>Can I transfer my responsibility to an external manager?<\/h4><p class='faq-item__answer'>You can outsource the execution of inspections. The ultimate responsibility that inspections take place and are documented legally remains with you as the owner.<\/p><\/div><div class='faq-item'><h4 class='faq-item__question'>How do I best store inspection documents?<\/h4><p class='faq-item__answer'>Digital storage in a central system is preferable: always accessible, impossible to lose and easy to share with inspectors.<\/p><\/div><\/div>        <script>\n\n            const questions = document.querySelectorAll('.faq-item__question');\n            let timeout;\n\n            questions.forEach(question => {\n                question.addEventListener('click', () => {\n\n                    const item = question.parentElement;\n                    const isActive = item.classList.contains('active');\n\n                    document.querySelectorAll('.faq-item').forEach(faq => {\n                        faq.classList.remove('active');\n                    });\n\n                    clearTimeout(timeout);\n\n                    if 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